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Symantec Endpoint Protection antivirus error

Symantec Endpoint Protection cannot open because some Symantec services are stopped. Restart the Symantec services, and then open Symantec Endpoint Protection

I tried repairing the application still I could not finish the installation successfully as it throws error in between then I tried to uninstall and which again failed, could not even allowing to uninstall the same. can see the error Image – 1

Symantec Endpoint Protection cannot open because Symantec services are stopped

Image – 1

No other option was left except I searched the error in google and I found in support page of

Symantec, can click here https://support.symantec.com/en_US/article.TECH248552.html

It was an issue with the one recently updated windows patch from Microsoft.

I remember I had updated the machine with latest windows patch, as I am sure there was no error

or issue in the Symantec as it was working fine till windows update. Then I tried uninstalling the windows

patch which was creating issue for running Symantec properly.

To Uninstall Windows Patch

Open Control panel then Program and Features, select Installed updates and select the one which you

want to uninstall. can check in Image – 2

Symantec Endpoint Protection cannot open because Symantec services are stopped

Image – 2

Once after I remove the patch and restarted the machine, Symantec started working without any more error. Waiting for the next update patch or hotfix builds from Symantec asap.

 

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Durga Charan Ojha
I am a proud Indian, proud father, a blogger, Being in a profession as System administrator, my passion is troubleshooting computer issues, I do like sharing solutions through blogging making videos of solving issues.
https://lifeonnetwork.com/

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